Privacy Policy

Your privacy matters to us. Here's how we handle your information.

Last updated: May 2025

1. Introduction

Midwest Lawn Care ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and referral service. By using Midwest Lawn Care, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you voluntarily provide when you interact with our service. This may include:

  • Contact Information: Your name, email address, phone number, and street address when you submit a lawn care request or contact form.
  • Property Information: Details about your lawn size, service needs, schedule preferences, and any special instructions you provide to help us match you with the right provider.
  • Provider Information: For lawn care businesses joining our network, we collect business details including company name, contact information, service areas, insurance documentation, and references.
  • Communication Records: Copies of correspondence when you email us, submit forms, or otherwise reach out.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To match homeowners with appropriate lawn care providers in our network.
  • To communicate with you about your request, including status updates and follow-ups.
  • To improve our matching process and service quality.
  • To respond to your questions, feedback, or support requests.
  • To send occasional service-related announcements (you may opt out of non-essential communications).

We do not sell your personal information to third parties.

4. Sharing Your Information with Providers

When you submit a lawn care request, we share relevant details with the provider(s) we match you with so they can contact you, assess your needs, and provide an estimate. The information shared typically includes:

  • Your name and contact information
  • Your property address
  • A description of the services you're requesting
  • Any specific notes or preferences you've provided

Providers in our network are independent businesses. While we vet them for quality and reliability, they have their own privacy practices. We encourage you to review their privacy policies when you begin working with them directly.

5. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your browsing experience. We may use basic analytics to understand how visitors use our site (such as which pages are most popular). This analytics data is anonymous and does not identify individual users.

You can control cookie settings through your browser preferences. Disabling cookies may affect certain site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your information is no longer needed, we securely delete or anonymize it.

If you'd like us to delete your information before our standard retention period, please contact us at contact@midwestlawncare.info.

7. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request deletion of your personal information, subject to legal requirements.
  • Opt out of non-essential communications from us.

To exercise any of these rights, email us at contact@midwestlawncare.info. We will respond to your request within a reasonable timeframe.

9. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: